Support

Write to hello@uppo.app about anything: a question, a bug, a wrong estimate or a request about your data.

Cancel your subscription

Subscriptions are managed by the store you bought from, so you cancel there and not inside Uppo.

iPhone

Open the Settings app and tap your name.
Tap Subscriptions.
Tap Uppo, then Cancel Subscription.

Android

Open Google Play and tap your profile picture.
Tap Payments and subscriptions, then Subscriptions.
Tap Uppo, then Cancel subscription.

You keep access until the end of the period you already paid for. Refunds are handled by Apple or Google.

Export your data

In Uppo, open Settings and choose Export data. You get a copy of your entries, notes and what Uppo remembers about you. [TODO: confirm the exact menu name, the export format and whether photos are included]

If you can no longer open the app, write to hello@uppo.app from the email address of your account and we will send you the export.

Delete your account

In Uppo, open Settings and choose Delete account. If you no longer have the app, you can ask by email. The account deletion page has the steps and lists what is deleted and what is kept.